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Cancellation Policy

Last Updated: 28 October 2026

At VYLART, we aim to provide a smooth and convenient shopping experience. Please review our Cancellation Policy before placing an order on our website.

1. Order Cancellation

Customers may request cancellation of an order before it has been processed for dispatch.

To request a cancellation, please email us at vylart.gm@gmail.com with your order number and the subject line “Order Cancellation Request.”

Please note that submitting a cancellation request does not guarantee cancellation. Once an order has been processed, packed for dispatch, or shipped, cancellation may no longer be possible.

2. Orders Already Shipped

Orders that have already been shipped cannot generally be cancelled through our standard cancellation process.

If you no longer wish to receive a shipped order, please contact our support team for guidance. Any return, refund, or other resolution will be handled according to our Return & Refund Policy and applicable consumer-protection laws.

3. Refunds for Cancelled Orders

If your cancellation request is approved and payment has already been collected, the eligible refund will be initiated to the original payment method, subject to applicable payment-provider procedures.

The time required for the refunded amount to appear in your account may vary depending on your bank or payment provider.

If an order is cancelled before payment is completed, no refund will be necessary.

4. Orders Cancelled by VYLART

VYLART reserves the right to cancel an order in circumstances such as:

The ordered product is unavailable or out of stock.
Product pricing or listing information contains a material error.
We are unable to deliver to the provided address.
A payment or transaction cannot be verified.
We identify suspected fraudulent activity or another legitimate reason for cancellation.

If payment has already been collected for an order cancelled by VYLART, an eligible refund will be initiated to the original payment method.

5. Incorrect Order Details

Please check your shipping address, contact details, and product selection carefully before completing your purchase.

If you notice an error after placing an order, contact us as soon as possible. We will try to assist, but changes may not be possible once the order has entered processing or dispatch.

6. How to Request a Cancellation

To request an order cancellation, contact us using the following details:

Email: vylart.gm@gmail.com

Subject: Order Cancellation Request

Please include your order number, registered email address or phone number, and the reason for your request. Do not include your password, OTP, UPI PIN, or full payment-card details.