Refund policy

At VYLART, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we're here to help.
Returns
We accept returns within 7 days of delivery.
To be eligible for a return:
The item must be unused and in the same condition that you received it.
The item must be in its original packaging.
You must provide proof of purchase or order number.
Damaged, Defective, or Incorrect Items
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.
Please email:
vylart.gm@gmail.com
Include:
Order number
Clear photos of the product
Photos of the packaging
We will review the request and provide a replacement or refund if approved.
Non-Returnable Items
The following items cannot be returned:
Personalized or customized products
Digital products
Gift cards
Personal care and hygiene products
Items marked as non-returnable
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved:
Refunds will be processed to the original payment method.
Refunds typically take 5–10 business days to appear, depending on your bank or payment provider.
Order Cancellation
Orders may be canceled within 12 hours of placing the order.
Once an order has been processed or shipped, cancellation may no longer be possible.
Shipping Costs
If the return is due to a damaged, defective, or incorrect item, VYLART will cover the return cost where applicable.
For customer-initiated returns, shipping charges are non-refundable.
Dropshipping Products
As VYLART operates with multiple fulfillment partners and suppliers, some products may ship separately. Delivery times may vary depending on product availability and supplier location.
Contact Us
For return and refund requests, contact:
VYLART
Email: vylart.gm@gmail.com
Location: Budaun, Uttar Pradesh, India
We aim to respond within 24–48 business hours.